Knowledge base

Technical descriptions of core company processes
Craft - Tudásbázis

Knowledge base

How does our company operate? Who can tell how a case of a certain type must be managed? Where are the plans for the product to be manufactured? Who trains new entrants? It is indispensable for an enterprise to keep well-documented and up-to-date records of its processes because this can significantly lower its key-person risk – the ways how specific work processes are to be performed are accurately documented. The CRAFT Knowledge Base module can ensure the storage, recording and maintenance of all accumulated knowledge, and accessing its various elements based on user access rights.


  • Document library for the descriptions of administrative processes and procedure rules
  • Document library for the descriptions of standards to be used on a daily basis
  • Document library for the documentation of the computer systems used
  • Document hierarchy, which can be reorganised by the company
  • Support the preparation, approval and implementation of modifications
  • Support teamwork
  • Provide access to documents to employees with appropriate rights
  • Revision control of documents
  • Manage validity deadlines
Dokumentumtárak - tudásbázis


Properly trained employees can operate the company with fewer mistakes.

The processes for preparing and approving modifications follow a well-defined workflow.

Initial training for new entrants is simplified.

General features

  • Bespoke solutions
  • Reliable systems tailored to the needs of financial institutions
  • Processes and data content can be designed by the principal
  • Solutions working closely with other systems used by the company